Notes on getting
the week back.
Practical writing on AI, systems, and the hours businesses lose to admin. Written by the founder, from a live sales floor. A new post most weeks.
Will AI replace account managers? An honest answer from a sales floor
The honest answer to whether AI replaces account managers and salespeople: what it takes over, what it can't, and how the best people use it to out-perform everyone else.
The cheap-AI trap: when free tools quietly cost you more
Free and cheap AI tools are everywhere, and sometimes they're exactly right. Here's how to spot when “free” is quietly costing your business more than a paid tool would.
Automating admin without breaking compliance: a guide for regulated firms
How regulated firms — especially in finance — can automate the admin that eats their week without letting AI near the decisions the regulator expects a human to own.
Speed-to-lead: how AI helps you answer customers first
Most deals aren't lost on price. They're lost to whoever replied first. Here's how AI fixes the slowest, most expensive gap in your sales process.
AI voice agents for inbound calls: ready, or hype?
AI voice agents that answer the phone are having a moment. Here's where they genuinely work, where they lose you customers, and how to try one without risking your reputation.
AI for car finance brokers in 2026: where it actually helps
A working broker's honest guide to AI in car finance: the jobs it genuinely speeds up, the ones it shouldn't touch, and how to adopt it without betting the business.
AI agents are everywhere in 2026. Here's what one actually does for a small business
The plain-English version: what an AI agent really is, where it earns its place on a small team, and where it's the wrong tool. Written by a founder who builds these systems and works a sales floor daily.
AI automation for small UK businesses: what's actually worth building in 2026
Most of the time your team loses isn't lost to hard work. It's lost to the same five drags, and each one has a different answer. Here's which ones software genuinely fixes, and which ones it won't.